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Fri, Feb 14, 2020 11:00 PM

Hub id problem

Hii!
Recently I have converted from prepaid to postpaid. But when I try to link my Hub id to the account, it shows "The NRIC / FIN provided does not belong to a valid customer." Can you help me Thank you

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Carla_P

Moderator

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2K Messages

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316 Points

8 months ago

Hi @Bindusree, please contact our Customer Care Support team on Facebook or Twitter as this will require us to check your account details to further assist you with your concern. Apologies since I don't have access to your account. 

 

 

~ Carla

 

 

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