Carla_P's profile



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Wed, Mar 17, 2021 9:18 AM

Should you get SmartSupport?

Should you get SmartSupport?

There are a lot of questions to consider when pondering to buy a new mobile device. Do you need mobile protection? Or more like worry-free device care? The answer to that is SmartSupport, which is the one-stop solution for all your mobile issues. Now the question is, should you get SmartSupport? Let’s ask you the following questions, and see if you might need this service.  

Do you often damage your phone? 

Buying a new phone at a retail price while still serving your mobile contract can be costly. So, if for some reason you tend to damage your phone often you need to consider getting SmartSupport which helps lessen the hit to your wallet. With SmartSupport, you can enjoy 2 Swaps or 1 Replacement and 1 Swap with less cost within a 12-month period by simply making a service request 

Do you lose track of your belongings including your phone? 

Losing a big-ticket item like your newly bought mobile phone can be frustrating. Not to mention, you will also lose all your data from photos, videos and contacts on your phone. Worry no more, with SmartSupport you have the data protection you need. It automatically back-up your photos, videos and contacts from your mobile device to secured online backup storage. It can also locate your misplaced or missing mobile device, as well as lock or wipe its data. 

Do you need a replacement device in a short span of time? 

If you accidentally lost or damaged your phone, replacing it with a new device can sometimes be tedious. So, if you urgently need a replacement phone, then SmartSupport is the answer! You can have the replacement device delivered to you for free within 4 hours in Singapore. Do note that the request must be made and approved before 2pm from Monday to Saturday or else it will be delivered the next working day. If you need to make a replacement or swap overseas? We can take care of that for you too but it’s subject to additional costs. 

Are you not tech-savvy enough? 

Ask any technical issue related to your mobile device to SmartSupport Tech Specialist online or through the SmartSupport App anywhere you are from 9am to 6pm daily. You may ask how to set up your phone, including backup, data transfer, connectivity, and many more. 

If you need someone to troubleshoot your mobile device but don’t want to make a trip to the service centre. With SmartSupport, the Tech Specialists will have the ability to access your registered device without face-to-face contact. This will enable them to troubleshoot your device under your supervision. The access will be disconnected upon resolving your issue 


Sign up now for SmartSupport online at just $12 per month. No hidden fees. No activation fees.  

~ Carla



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