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Wed, May 5, 2021 7:54 AM

ICYMI: Service transactions you can do online for your StarHub services

ICYMI: Service transactions you can do online for your StarHub services

Say goodbye to long queues, and no more waiting time. Yes, you read that right! Now it’ll be easier to manage your StarHub services anytime, anywhere with our multiple platforms from My StarHub App, My Account and our social media via Facebook & Twitter. But what service transactions can you do online? Let’s look below.  

Postpaid 

Service Transaction  My StarHub App  My Account  Facebook / Twitter 
Change of Number 
Change of Number Choice 
Change of Plan 
Modify Value-Added Service 
Reconnection/Resumption 
Merging/Separation of Billing Account 
Voluntary Suspension 
Voluntary Termination 
Resume service from voluntary suspension 

StarHub TV+ 

Service Transaction  My StarHub App  My Account  Facebook / Twitter 
Modify TV Value-Added Service 
Modify TV Subscription 
Voluntary Suspension 
Resume service from voluntary suspension 
Reconnection/Resumption 

Fibre Broadband 

Service Transaction  My StarHub App  My Account  Facebook / Twitter 
Modify Plan 
Modify Broadband Value-Added Service 
Service Relocation 
Reconnection/Resumption 
Voluntary Suspension 
Resume service from voluntary suspension 

Others 

Service Transaction  My StarHub App  My Account  Facebook / Twitter 
Application of Recurring Payment (GIRO/Credit card) 
Billing Enquiries 
Change of Billing & Service Address 
Rewards Redemption 
Refund Request 
Update Customer Profile 
Termination of Recurring Payment 

There you go! Since we’re not yet back to normal due to the pandemic, this will be more than helpful for you to avoid the crowds and stay at home.  

Moreover, we highly suggest that you visit our Online Store when you sign up or recontract your StarHub service(s).  

 

~ Carla

 

 

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