J

2 Messages

 • 

2 Points

Tue, Dec 1, 2020 7:07 AM

Will I get 5G on non-Starhub bought phone

hi!

I recently bought an iphone 12 in Apple store.

Will I be able to use 5g even if I did not buy the phone in Starhub?

Thanks

Responses

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

10 m ago

Hi @jonhc, warmest welcome to GreenR Community!

 

To experience StarHub’s 5G, you will need to:

  • Upgrade or sign up for our Mobile+ plans
  • Pair with a 5G device
  • Be in an area covered by our 5G service

 

2 Messages

 • 

2 Points

hi!

granted that I am on mobile+ and in an 5g covered area, will I get 5G speed?

thanks

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

Through StarHub's 5G network, you can download a full HD film in around 3 minutes (compared to over 15 minutes on 4G). “Laggy”, low-quality video calls will be a thing of the past and you’ll get reliable, seamless data and calls even in busy places.

 

Please refer to this 5G Network FAQ specifically to the question "What is the speed range I can enjoy on StarHub’s 5G service?" to find out more about the 5G speed. 

 

 

 

~ Carla

 

 

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