K

2 Messages

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2 Points

Wed, Feb 10, 2021 3:00 PM

unspecified media player error n2009

having this problem when trying to play videos with the starhub+ app with a mi note4(which had been working fine) until now but another phone , mi Note8 does not have any issues.

Carla_P

Moderator

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5.5K Messages

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3.2K Points

8 m ago

Hi @k3n6y, sorry for the inconvenience this has caused. Have you tried to restart the application to see if the issue persists? 

2 Messages

 • 

2 Points

@Carla_P  already tried restarting phone to reinstalling app but still problem persists.

Carla_P

Moderator

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5.5K Messages

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3.2K Points

In this case, please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could escalate your concern to the relevant teams. Thanks. 

~ Carla

 

 

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