U

2 Messages

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2 Points

Sat, Jan 15, 2022 3:58 AM

Too many devices

Hi, how do i remove all devices. Ive log out from both my phone. And still remain the same

2 Messages

 • 

2 Points

13日前

Hi, how do i remove all devices. Ive log out from both my phone. And still remain the same

Carla_P

Moderator

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6.1K Messages

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3.8K Points

11日前

Hi @user_c13d94, please be informed you can register up to a maximum of 5 devices and stream on 2 devices at any one time.

 

To answer your question, you can remove any of the registered devices by:

  • Logging in to starhubtvplus.com or the StarHub TV+ app.
  • Go to "My Account" if you're on the web, or "More" if you're on StarHub TV+ app.
  • Select "Device Management" and remove your desired device.
  • Once successfully removed, simply log in with your new device and our system will register it automatically.

 

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