Hamamao's profile

Esteemed Commentator

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7 Messages

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2 Points

Mon, May 24, 2021 4:14 PM

Technical Reasons for Specific Router to view Free To Air Channels on TV+

Hi,

Can I understand what is the technical reasons behind it? 

What networking feature on the router is required to view the free to air channels? 

E.g. VLAN tagging? 

Carla_P

Moderator

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5.5K Messages

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3.2K Points

5 m ago

Hi @Hamamao, currently, free-to-air channels are only available via the StarHub TV+ Box if you are an existing StarHub Broadband subscriber (at the same service address) with a compatible router Nokia Beacon 1 and Linksys router model, EA7500v2 or EA8100. Don't worry, we are working to expand the list of compatible routers progressively over time. However, we're unable to share the technical reasons why compatible routers are needed to access local channels. 

Hamamao

Esteemed Commentator

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7 Messages

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2 Points

Hi Carla, can I get a more specific answer here on the technical details why? 

191 Messages

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189 Points

@Hamamao Pretty sure the info is confidential.

Carla_P

Moderator

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5.5K Messages

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3.2K Points

Hi @Hamamao, I'm sorry but we're unable to share it with our customers. I hope you understand. Thanks.

~ Carla

 

 

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