ShaManje's profile

Honored Contributor

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57 Messages

Thu, May 9, 2013 8:00 AM

STB

Hi.. would like to check for the STB.. im using the silver n black.. if i were to used the hd stb.. how do i go about? Is there any svc they can do a swap? If yes, do i need to go down to cs or they will send to my home?
ShaManje

Honored Contributor

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57 Messages

8 y ago

Do i need to pay anything?
Howard Toh

Administrator

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1.3K Messages

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19 Points

8 y ago

Hi there,

If you are the subscriber, you can bring the old set-top box with its remote control, power cord, RCA cable to one of our CSCs to swap. Our CSCs are listed here: http://www.starhub.com/content/support/general/visitus/starhubcustomerservicecentre.html
Howard Toh

Administrator

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1.3K Messages

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19 Points

8 y ago

If you are doing self swap at our CSC, there is no upfront charge
There's only the difference in set-top box rental price monthly (Additional $2 before GST per month if you change from normal digital set-top box to HD set-top box (http://www.starhub.com/tv/device/hdsettopboxrental.html)
KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

If you require recording function, you can also consider our HD HubStation. The monthly rental is $14.98 (w/GST).

As for HD Interactive Set-top Box, the monthly rental is $6.42 (w/GST).

You can check out http://www.starhub.com/content/support/tv/settopboxes/comparison.html for the difference between the equipment.

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