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Community Relationship Manager

Community Relationship Manager


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Tue, Feb 9, 2021 3:58 AM

StarHub Launches FamilyConnect – esim for Apple Watch

In the latest watchOS 7 release, Apple introduced Family Setup, which allows family members who don’t have iPhone to enjoy the features and benefits of Apple Watch. For the first time, an Apple Watch can be set up on a parent’s iPhone for their child to make calls and send texts. It has a GPS tracking feature to allow parents to track their child’s location and has a “Schooltime mode” which allows configuration of downtime to limit the watch features during school hoursIt is also especially useful for the elderly who might find iPhones complex to use. They can make calls and alert their caregiver with the Emergency SOS and Fall detection feature.   

Along with these new features, StarHub is launching StarHub FamilyConnect, an esim service for customers to enjoy a dedicated mobile plan for each Apple Watch. From as low as $8 monthly, StarHub FamilyConnect will offer customers up to 1,000 talktime minutes and 35GB of data, as well as free Caller Number Display and service activation.   


Why Would You Need FamilyConnect? 


If you are a working parent with a child who goes to Primary School 

Say you’re a parent who holds a 9-to-6 job and while juggling between meetings, calls and emails, you also have to ensure that your kid reaches school on time, goes to his tuition class after school, and gets home by 6 pm for his/her dinner. While you try to hold off giving your kid a phone, it’s hard to keep tabs of your kid through the day without a phoneFamilyConnect would come in useful for you as you can track your child’s location, limit his/her screen-time with the “Schooltime mode” and reach him/her whenever you need to speak to him.  


If you are a caregiver for your elderly parent 

If you’re the sole caregiver for your elderly parent who enjoys going for strolls in the park and meeting friends at the community centre. As you hold a job, it’s nearly impossible for you to accompany him/herFamilyConnect would come in handy as you can turn on GPS location tracking on the watch to check that your parent is safe and sound. There’s also emergency SOS and the fall detection feature that you can tap on in case of emergencies. With a standalone mobile number, you can easily contact your parent whenever you need to check on him/her.  


What do I need to be eligible for FamilyConnect 

You will need the following devices to support Family Connect:  

      • An Apple Watch Series 4 (GPS + cellular) or later , or Apple Watch SE (GPS + Cellular) with watchOS 7 or later 
      • An iPhone 6s or later on iOS 14 and above
      • A StarHub postpaid Mobile+/4G mobile plan
        • Mobile+ $65 / $95 / $155 2-year plan​
        • 4G $55 2-year plan
        • 4G $25 SIM Only plan / $50 SIM Only plan no contract and 1year plans​
        • $8 SIM only no contract plan​

      Click here to find out more about Family Connect 

      FamilyConnect is available at all StarHub Shops from 9 February, 6am. 




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