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Senior Commentator

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3 Messages

Fri, Dec 14, 2018 5:00 AM

Starhub Fibre TV IP Address Not Found

Just as my Cable TV contract expired and have been informed that Starhub will terminate its cable tv from June 2019, I relunctantly migrated to the Starhub recommended fibre tv last week. 

 

Initially watching tv has no issues, however this evening the signal was lost with the words "IP Address Not Found". Why does this happen? 

 

Turned off and on the modem, set top box - still same issue. Sigh.....

Responses

Senior Commentator

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3 Messages

2 years ago

Thank you. I have got the issue resolved.
peterlivadas

Administrator

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132 Messages

2 years ago

Hi Pat1, thank you for your patience in this period of high volumes. Are you still facing the same issue? If yes, please PM us an image of the error and your details (Registered Name, Registered Mobile Number and Hub ID/Email Address)to https://bit.ly/2S5w5qq, we’ll arrange for assistance. Thank you.

Administrator

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132 Messages

2 years ago

You're welcome. Should you require further assiatnce, let us know. Thank you.

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