Farlinah478's profile

New Commentator

 • 

1 Message

Fri, Jan 24, 2014 9:00 PM

Starhub cable remote control replacement

My remote control is suddenly not working. Where can I get a replacement? I went to the starhub at Bukit panjang plaza but they told me they don't do replacements. Help!

Responses

simonN

Community Manager

 • 

880 Messages

8 y ago

Hi Farlinah478


You may visit the following CSCs (Customer Service Centres) located at:

 

Marina Bay Link Mall (Closed till 30 January 2014 due to renovation)
8A Marina Boulevard
#B2-12 Marina Bay Link Mall
Singapore 018984
1100 hrs - 1930 hrs
Mondays to Sundays
 

100AM
100 Tras Street
#01-02
Singapore 079027
1030 hrs - 2130 hrs
Mondays to Sundays   

 

Parkway Parade
80 Marine Parade Road
 #B1-30/32 Parkway Parade
Singapore 449269
1100 hrs - 2100 hrs
Mondays to Sundays
 

Tampines Mall
4 Tampines Central
#02-26 Tampines Mall
Singapore 529510
1030 hrs - 2100 hrs
Mondays to Sundays    
 
Vivo City
1 Harbour Front Walk
#02-202 VivoCity
Singapore 098585
1100 hrs - 2130 hrs
Mondays to Sundays  

 

Serangoon NEX
Serangoon NEX Shopping Mall
#B1-24/25/26
Singapore 556083
1100 hrs - 2100 hrs
Mondays to Sundays

 

Plaza Singapura  (closed on 27 January 2014 due to relocation)
68 Orchard Road
#01-36 Plaza Singapura
Singapore 238839
1030 hrs - 2100 hrs
Mondays to Sundays   

 

IMM
2 Jurong East Street 21
#01-59 IMM Building
Singapore 609601
1100 hrs - 2100 hrs
Mondays to Sundays    

   

Causeway Point
1 Woodlands Square
#03-07/08/09 Causeway Point
Singapore 738099
1100 hrs - 2100 hrs
Mondays to Sundays 

 
Please note of the following:
- 30 January 2014
All Shops will close early at 3pm due to CNY eve.
Parkway Parade will be closed full day
- CNY Day 1 & 2 (31 January & 01 February 2014): Closed

 

KaiBoon

StarHub Prepaid

 • 

9K Messages

 • 

5 Points

8 y ago

You can get it done at the locations on http://www.starhub.com/personal/support/locate-us.html

1 Message

 • 

1 Point

3 m ago

my remote control can't work well, where can i get a replacement?

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

2 m ago

Hi @user_574aa8, the fastest way to exchange the faulty remote is through any of the StarHub main shops (Plaza Singapura, NEX, Jurong Point, and Tampines Mall). Please note if there is any damage identified then you would be charged $16.05 for the replacement of the remote. 

Get Started

Get Started