darkhell26's profile

New Commentator

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1 Message

Sun, Mar 16, 2014 4:00 AM

Signal Not Found

Hi, 

 

I have the above problem and I have tried all the methods including tightening the cables, and whatever is advised in the other threads and my problem still persists. It has been about a month now. It was working fine one day, then died on me the next day. Pls advise.

 

Thanks

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8年前

Hi there

Are you still facing any issue? If yes, please drop us your details over at http://bit.ly/StarHubQuery

Thanks.
gintatsu

Honored Commentator

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9 Messages

8年前

I have Signal not found on certain channels too, especially Bloomberg. It works sometimes, doesn't work sometimes. 

 

Sometimes, if I switch off the STB and on it again, it will fix it, sometimes not.

 

This has been going on for a few months now, after I exchanged my STB, it is still not getting better. 

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8年前

Hi @gintatsu

Have you tried tightening the cables?
gintatsu

Honored Commentator

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9 Messages

8年前

I’ve unplugged the cables, re-connected them, shut down the STB, restarting it, but situation doesn’t improve. If the reason is due to loose cables, I think that all channels will be affected, however many a times, only certain channels lose signal.

KaiBoon

StarHub Prepaid

 • 

9K Messages

 • 

5 Points

8年前

Loose cabling or poor signal can affect specific channels. Can you drop us your details over at http://bit.ly/StarHubQuery so as to allow us to arrange for further assistance?

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