ezharuel's profile

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Sun, Jul 5, 2020 5:00 AM

samsung galaxy fold free gift

On 24th june i puchase samsung galaxy fold. Its stated " buy online to get a level box speaker, galaxy buds & wireless charger with 256gb micro sd card for free" 
Upon receiving my phone yesterday 1st july, there is no free gift. I ask the delivery person. She say she contact starhub already and advise i can take my samsung galaxy fold phone first, about the free gift they will ask the relevant department. 
Attached is the photo i took on 24th june stated the free gift (see attached files)

there is no words stated WHILE STOCK LAST or UPON AVAILABILITY.

i am able to recontract and there is a voucher valid till august 2020. if i know there is no free gift as what they stated. i would have purchase a different handset.

very dissapointing starhub.
WhatsApp Image 2020-07-01 at 17.36.19.jpeg



5.8K Messages


3.5K Points

1 y ago

Hi @ezharuel, we're sorry for the experience. Kindly send a message to my colleagues on Facebook or Twitter to further assist you as this will require us to check your account details, which we don't have access here on the Community. 


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