MaximilianVII's profile

New Commentator


1 Message

Wed, Nov 7, 2018 7:00 PM

Phone installment options

Hi good day to Starhub and everyone, i would like to enquire about phone 12 and 24 months installment plan, may i know is there any interest invovle and is there any specific phone model has interest and no interest? would really apprciate if starhub can clarify with me before i take the installment.


Community Manager


602 Messages


HI MaximilanVII


Do be advised that our Monthly Equipment Installment (MEI) plan are interest free, and is the phone price divided by the amount of months, then added onto your monthly bill.


However, do note that subscription eligibility is based on the eligibility assessment that StarHub will conduct at the point of sale. Kindly head down to our stores to find out more. 


You may also wish to know that MEI plan is considered a promotion in itself, as such, you will not be able to enjoy ongoing promotions on top of the MEI plan.


Hope this clarifies.



Trusted Commentator


8 Messages


Hi can I confirm again if your instalments are interest free? I am now online looking at a Note10+ based on a $50 plan, total is $659. When I opt for instalment, monthly comes up to $59, adding total to $709. I asked the Starhun shop staff and phone operator, both confirmed that the additional $50 is the interest.


Customer Service


397 Messages


Hello scorpico,

Thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook private message ( or Twitter Direct Message ( so that we can log a case for you and respond to you there.


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