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2 Messages

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2 Points

Sun, Jun 6, 2021 3:29 AM

Paired a bluetooth headphone to the TV+ box and the system hanged terribly

Hi, I would like to check if pairing a Bluetooth headset to the StarHub TV+ box is supported. I tried it with my Sony Bluetooth headset and the TV+ hanged. Tried with Disney+ or the normal TV and is the same. Please if someone can advise. Thanks. 

191 Messages

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189 Points

5 m ago

@user_df3916 I tested this by connecting my google home mini to the tv+ box via bluetooth, and I was able to get sound on the mini with no freezing on the box. Can you try clearing the cache (Settings > Device preferences > Storage >Internal > Press Cached data) and then reboot the tv+ box.

What is the model of your sony headset?

(edited)

2 Messages

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2 Points

Thanks. It is a Sony MDR-1000X. Perhaps it is an older model. I just tried using my daughter’s airpods and it was working fine. I have checked Sony’s websites and there doesn’t seem to be any firmware updates for this model. 

191 Messages

 • 

189 Points

@user_df3916 Weird that it can interfere with the box. I think this problem might also happen on other android tv devices.

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