U

1 Message

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1 Point

Mon, Aug 2, 2021 12:22 AM

#ORDER CONFIRMATION ID < removed private information >

Had purchased mobile via online store for self collection.

Make a trip down for collection, however was told by the shop staff that there was some error on the system hence unable to release the mobile to me.

Called 1633 and was told that there are no order reflected in the system.

Kindly advise.

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

2 m ago

Hi @user_a5d815, warmest welcome to GreenR Community! First of, apologies that I had to remove the order number for your privacy and security. Kindly contact our Customer Support via Facebook Messenger by clicking the link below as we need to refer to your account details first to further assist you. Rest assured, we will do everything to straighten this out. Thanks. 

(edited)

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