Lordhiew's profile

Senior Commentator

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3 Messages

Tue, Dec 31, 2013 8:00 PM

Normal channels no signal but HD channels no issue

Hi I have issue with TV signal, Normal channels no signal but HD channels no issue, what is the issue is.

Senior Commentator

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3 Messages

8 y ago

hi, can you advise?

Howard Toh

Administrator

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1.3K Messages

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19 Points

8 y ago

HD and SD channels are just carried on different frequencies
I suspect there is interference within your home
If this persists, you might need to get us to come by your home to check it out
Make sure cables are tightened at the point and at the set-top box for every box in the house so that there is no signal leakage
KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Have you tried tightening the cables?

Senior Commentator

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3 Messages

8 y ago

yup, i did. sometime the signal come back and gone away. some strange thing is, if we have someone sitting at certain location, the signal back to normal. what is the different between HD and normal signal?

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