No longer able to record nor switch to SmartTV on GX-SH435EH w myPassport Ultra 1TB
It has been a smooth sailing year or so that we have been able to record, view and switch to smartTV. However, the storage device suddenly is not recognized by the set-up box even when the device lit up. Plugging out and pluggin in back the device does not work, not even restarting the whole set. Even though the storage device has been reformatted, it is still not detected. The message with header "USB Storage Device Not Available" and content "Access to Media Centre is not available". To add on, we have been billed and paying the subscription. Do advise.
Thanks and Regards.