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yoheiy

Esteemed Commentator

 • 

5 Messages

Fri, Nov 30, 2018 2:00 PM

NO IP ADDRESS ASSIGNED

I currently relocated and trying to watch TV but got below erro. 

- the modem is connected to open net

- Internet is connected.

- Connected modem's Port 2 to set-top box

- Turned on set top box

- NO IP ADDRESS ASSIGNED error

 

Restart modem and set-top box -> Same error. 

 

Please assist

Responses

Valued Commentator

 • 

2 Messages

a year ago

I have the same problem. StarHub Technicians came thrice but can’t solve the problem. They keep blaming the internal wiring of the data points. When I got a third party contractor to check, connections were all fine. Finally, I connected the set-top box directly to the D-link IP switch and VOILA!!!! IP address issue was no more.

However, the data cable is laying all over the living room.

I suspect that the data points next to the open net is faulty. Out of 6 points, only one point (D4) carries a signal. 

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