Carla_P's profile
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Wed, Jul 22, 2020 1:00 AM

Need help to install your Smart WiFi?

StarHub is now offering fibre broadband plans bundled with a Smart WiFi system the Nokia WiFi Beacon 1 to bring faster speeds and wider coverage in your homes. If you need help in the installation of the Smart WiFi, here’s how you can set-up and install the Nokia Beacon 1.

 

STEP 1: Download the Nokia Wi-Fi mobile app on AppStore or PlayStore.

STEP 2: Launch the Nokia Wi-Fi App. Select “Sign-up.”

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STEP 3: Select “Get Started.”

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STEP 4: Select “Beacon 1.”

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STEP 5: Scan the QR code at the bottom of Beacon 1.

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STEP 6: Switch on the beacon, but make sure to connect to the ethernet cable (connecting from ONT port 1/port 3 to the Beacon) into the blue port.6.JPG

* The LED light will be blue-green when ready, this will take about 3 minutes.

 

STEP 7: Select “Join” for Nokia Wi-Fi to join the Wi-Fi network.

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STEP 8: Click “Continue” to customize the Nokia Beacon, the network and create a Nokia Wi-Fi account.8.JPG

Once completed, the Nokia Beacon is now ready. You may now connect your devices to the Nokia Beacon for an internet connection.

 

You may also use the Nokia Wi-Fi App for the following purposes:

  • Set up your Beacon units
  • Manage internet access for connected device
  • Create and share a guest network
  • Check each devices’ connection speed in your network
  • Automatically update your network at scheduled times
  • Check which devices have connection problems

 

Check out our Fibre Broadband plans which comes with the Smart WiFi Nokia Beacon 1 to stream, surf, download, or play games on multiple devices all at the same time.

 

It has been a while since StarHub launched the all-new StarHub Smart WiFi Nokia Beacon 1, we would like to know how’s the performance of this router. We always value our customers who are keen to give us their feedback. So, don’t forget to share your experience in the comments down below. 😉

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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Responses

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2 m ago

I just renewed a fibre plan with Starhub with 2 units of the Nokia Beacon...it only worked for 3 days with a wireless connection.I tried Nokia help center and the online was no HELP at all.Still couldnt connect..the 2 persons on the other line must think I am an idiot.I am equally frustrated as the steps provided was followed thru without results.I went back to my trusted Dlink extender which still works.Called Starhub for on-site help but was told no such services.Trully disappointing experience as the new sign up was not even one week ago. My point is there will be people like me who would not be familiar with such new setups. I am now stuck with a 2 year plan and the 2 Nokia Beacons sitting pretty.

Carla_P

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Hi @user_617e79, I'm sorry to hear about this. Please know that it's never our intention to make things difficult for you. Have you tried to reboot both your ONT and router to refresh your internet connection? 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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