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Thaw Zin

Valued Contributor

 • 

11 Messages

Sun, Oct 11, 2015 8:00 PM

My sim got locked and I need to get the code.

I phone SIM card  had coincidentally locked and keep asking for my PUK pin. I have been using my starhub prepaid card for more than  over years. So can you kindly advise me where / how can I get the PUK pin to unlock my phone.

I hope yours customer service will reply immediately if you saw my message because I cannot come right now to your service center.Otherwise if i mus come, i will come evening to yours service center

Responses

Accepted Solution

htethtetaung

StarHub Intern

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66 Messages

5 years ago

Hi @Thaw Zin

 

You may write in to http://bit.ly/StarHubQuery with your particulars for assistance in retrieving PUK code.

---------------------------------------------------------
Currently an intern at StarHub. Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Accepted Solution

htethtetaung

StarHub Intern

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66 Messages

5 years ago

Hi @Thaw Zin Sorry to hear that. One alternative would be to call our Customer Care Hotline: 1633

---------------------------------------------------------
Currently an intern at StarHub. Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Accepted Solution

Thaw Zin

Valued Contributor

 • 

11 Messages

5 years ago

I clicked the link you give me but need to log in with facebook.But my fb need a code generator from my phone number Smiley Tongue so i cannt do nothing .Anyway thanks for your kindly help sis.

Accepted Solution

eric3743

Grand Guru

 • 

4.4K Messages

4 years ago

Hi  @Danzel Goh

 

Have you contact HOTline 1633 CS to assist you.

 

Alternately;

Do send your subscriber details via http://bit.ly/StarHubQuery
by clicking on 'Ask an Account Related Question'
and including your StarHub Community user name,
so that the customer support can check on this accordingly.

 

No charge.

 

Do not include your personal details here, as this is an open forum.

 

 

____________________________

I am not Starhub staff &or related to.

 

Thaw Zin

Valued Contributor

 • 

11 Messages

5 years ago

Thanks you so mh .
But i havn't call urs hotline.
I dropped ready my PM.
Thaw Zin

Valued Contributor

 • 

11 Messages

5 years ago

Dear
Sir/Mdm


my FIN no is Gxxxxxxx
My Phone number us xxxxxxxx

Jere_Lim

Community Manager

 • 

1.1K Messages

5 years ago

Hi Thaw Zin

Have you called in to our hotline at 1633?
Alternatively you can drop me a PM.

If my post answers your question, please click on the "Accept as Solution" button!
Thaw Zin

Valued Contributor

 • 

11 Messages

5 years ago

noted sis.
Thaw Zin

Valued Contributor

 • 

11 Messages

5 years ago

I saw one reply form other questions. They sent PUK code with message.But i m not clear about that.Will they send everone or not ????
Jere_Lim

Community Manager

 • 

1.1K Messages

5 years ago

Hi Thaw Zin

I have drop you a private message.
Please check your inbox.

If my post answers your question, please click on the "Accept as Solution" button!

New Commentator

 • 

1 Message

4 years ago

my sim card got locked. If i were to get it unlocked ,would the be a fee charged ?

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