R

3 Messages

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3 Points

Wed, Feb 24, 2021 2:25 PM

Mobile Phone

My contract finishes in 2022. Am I eligible to take another plan? What I mean is that currently I have plan but the question is, can I take another plan from starhub? 

Jolene_L

Community Relationship Manager

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1.1K Messages

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82 Points

8 m ago

Hi @Rximx__Your subscription eligibility is based on the eligibility assessment that StarHub will conduct at the point of sale. May I suggest that you log in to our StarHub Online Store with your Hub iD, select your desired phone and the system will prompt you regarding your eligibility. 

Sorry I'm unable to provide you with a more conclusive answer as I don't have access to customers' details.

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