1 Message


1 Point

Tue, Feb 23, 2021 10:26 AM

MEDIA_ERROR_UNKNOWN unspecified media player error

just installed TV+ w new set top box.  logged on w Starhub ID and can see the Home page ,  yet above error message as title when i selected any channel.  Tried switched off and on.  thx





4.2K Messages


2.1K Points

3 m ago

Hi @wswong66, since the issue still persists after reboot, please contact our Customer Support via Facebook Messenger by clicking the link below so they could escalate this to the relevant team. Thank you.

~ Carla



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