Tue, Nov 26, 2019 2:00 AM
I lost my phone while overseas. How do I disconnect the line to prevent misuse?
10 months ago
Community Relationship Manager
@KPacheco sorry to hear that you lost your phone. Please drop our customer service reps a note on Facebook PM, they will be able to assist you to terminate your line. Sorry we don't have access to account details here on Community.
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
For urgent matters regarding the safety of our members or the security of the platform, please email us at email@example.com.
Have a good idea? Tell us at our Ideas Exchange!
How can we improve?