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Tue, Jun 8, 2021 12:09 PM

Lost connection on set top box

Hi! I disconnected all the cables and wires to my starhub setup this morning as i was having some internet connection issues. The internet is now working but the set top box is showing a lost connection error code 2003. I have replugged and restarted everything but the same error recur. Pls advice.

Carla_P

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4 m ago

Hi @user_0ca9a0, sorry for the inconvenience this has caused. Please contact our Customer Support via Facebook Messenger by clicking the link below as this will require us to escalate the issue to the relevant team for further technical assistance. Thanks. 

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