earllosbanes's profile

Explorer

 • 

2 Messages

 • 

2 Points

Wed, Apr 7, 2021 1:31 PM

iPhone Replacement

I’m just wondering, it has been a week since I re-contracted and got a new device, but I’m thinking if there’s a way to swap or do phone replacement? Or is there a particular fee to pay if I want to change my device? 

Responses

Carla_P

Moderator

 • 

4.6K Messages

 • 

2.4K Points

3 m ago

Hi @earllosbanes, warmest welcome to GreenR Community! What issue are you facing with your handset?

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Explorer

 • 

2 Messages

 • 

2 Points

@Carla_P The phone is in perfect condition. Just wanted to check if there’s a way to change the phone colour. 

Carla_P

Moderator

 • 

4.6K Messages

 • 

2.4K Points

I'm afraid to say this, but a replacement will not be possible, @earllosbanes. I hope you understand, thanks. 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started