jasontanjs's profile

Valued Commentator

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2 Messages

Tue, Dec 25, 2012 8:00 AM

Hubstation problem..

I am having a Hubstation which I just signed last Wednesday, but when I try to get information about the channel/program, nothing shows. And when I select the channel to go to, there is no 'pop up' to show the channel which I am trying to go to. On top of that, when I try to select menu/info the Hubstation seems to hang and stops responding to other commands.. What is wrong??

Responses

Laselle

Hub Master

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317 Messages

9 y ago

Is your Hubstation a Hubstation HD? If it is, it could be the resolution. Just need to press on the # key from the Starhub remote to toggle the different resolutions. It should show you which resolution it is at each time you press the # key.

You can refer to the manual here @ Page 5.

http://www.starhub.com/content/dam/support/tv/docs/HStatnHDUserG010611_Reading.pdf

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