BrianChua's profile

Senior Commentator

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3 Messages

Wed, Nov 20, 2013 4:00 AM

HD channel is not working

After the HD channel renumbering after 16 Oct 13, I haven't been able to view the new HD channels.

Example: I can't see any image except for a ëTV" logo on the right of Channel 711 (CNN HD).

 

Previously I'm able to view it on Channel 760 without any setting change.

 

I've tried removing the card, powering off and on again. Did not work.

I've triedd changing the resolution with the # key on the remote control. Doesn't work either.

 

Any other suggestion?

KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Can you drop us your details over at bit.ly/StarHubQuery?

Thanks.

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