Favorite button on remote does not work after firmware update (Samsung GX-SH530CF)
I wonder whether someone has encountered the same problem after a firmware update on the Samsung set-top box - the favorite button on remote seems to be stuck with the last in the favorite list and pressing the button does not advance the channel anymore. I called 1633 and they have given the instructions to reset the box to factory defaults, but to no avail. Starhub said they would call me within 24h but I wonder whether anyone in this community can help. From what the customer support has said, this is not an isolated problem and is caused by a recent firmware update.
Samsung box is the crappiest set-top box I use to-date. The bad experience has compelled me not to buy any Samsung product from now on since a good company should never produce such a low quality product.