Mon, Nov 16, 2020 9:12 AM
My handset delivery chosen 4-6pm but till date there’s mo updates on the delivery. Tried tracking via Starhub app but to no avail
10 m ago
Hi @NazrulFathmi, I would like to apologise for the unexpected delay in receiving the handset that you’ve ordered. We appreciate your patience and we can assure you that we do our best to deliver your purchase on time. If by 6PM, you haven't received your handset, please send a message to my colleagues via Facebook Messenger by clicking the link below to further assist you. Thank you.
It is already 5.40pm and still not able to track. Need your help to check if the device has already been collected by the driver in the first place. I took half day leave just for this
You may get in touch with my colleagues via Facebook Messenger. Apologies since I don't have access to check your account details here in the Community. Thank you.
How can we improve?