Chong55's profile

Valued Commentator

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2 Messages

Sun, Jul 7, 2019 5:00 PM

Collection of mobile phone on behalf for home delivery

Dear community, 

I have just been informed by my company that I need to go overseas from 9 July to 20 July. However I have signed up for a new line with handset. Can i request to appoint my son to collect on behalf of me when  the handset deliver on 9 July?

Amy_Law

Alumni (Retired)

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3.3K Messages

3年前

Hi Chong55

 

I've replied to your PM.

 

Senior Commentator

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3 Messages

2年前

I also need this information, please send me also
StarHub

Customer Service

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397 Messages

2年前

Hi cjanetenecio,your housemate can't collect your mobile phone on your behalf.

You must be present in person with a print out of the order email confirmation and original NRIC/FIN during delivery to receive the Handset and sign the mobile service contract, otherwise the delivery will be aborted. -- Haidee

Senior Commentator

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3 Messages

2年前

Hi Haidee, I will be overseas, so it will be aborted. When can I get my mobile and how? I will be back here in Singapore by Sep 24, 2019
StarHub

Customer Service

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397 Messages

2年前

Please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you! -- Haidee

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