Change to fibre TV
Hi, I have recently changed from cable tv to fiber tv. The tv box connect to a little black box (maybe palm size), can I ask how many little black box should the tv box connect to?
The technician first visit, he set up the tv box with a little black box. Everything seems fine, everything working. After a few hours, it start to have the error of no IP address assigned and can’t connect to network.
~To cut story short in between of how many times I call in or how many times I restarted the box~
Finally someone from customer service said it’s an StarHub issue backend and will send technician down to see. The technician came down and added one more little black box. It really look wierd with one tv box connect with two little black box, and the little black box need one electric socket each. So now for this tv box, it used 3 sockets. So other appliances socket was removed to use this tv box causing so much inconvenience.
I know this is a very unusual set up because I checked with many StarHub users and theirs don’t work this way. I would like to understand why do we specially need so many boxes to watch a TV? Thanks