A

3 Messages

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3 Points

Sun, Nov 22, 2020 4:37 AM

Cancel or Change my Online Order

I made a mistake when making an online order. I would like to amend the handset specs please otherwise would like to cancel the order. Order number is < removed private information >. Delivery is expected to be tomorrow morning. Someone please assist urgently.

Thank you!

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

10 m ago

Hi @a5haman, sorry for the delayed response. Unfortunately, a change of order made on the Online Store is not allowed. 

3 Messages

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3 Points

I am still proceeding with the purchase but the specs is wrong. i know I selected 512 I even checked the summary before I confirmed the order but when I read my email yesterday it says 128. been on the phone waiting for a sales person to speak to me till I gave up and left my number for someone to call me but yet to receive any......

3 Messages

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3 Points

10 m ago

If its an android I won't bother but for an iPhone a difference in ROM is a major difference.... 

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

Sad to say, I don't have the authority to grant your request. You may send a message to our Customer Care Support Team via Facebook Messenger by clicking the link below to see if they could change/cancel your online order, which is subject to approval. 

~ Carla

 

 

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