M

2 Messages

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2 Points

Wed, Nov 11, 2020 11:50 AM

Cancel 11.11 order

I have ordered iPhone 11 Pro Max today on 11.11 sale. My order confirmation ID is CR20111131481. I’m sure that I ordered Midnight Green I waited for that color so long then I made the order, but when I got the mail it shows silver color. Now I want to cancel that order or change color. Please help me to resolve this issue. As I didn’t get the delivery please make it change or cancel. Thank you.

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

10 m ago

Hi @mohamedazimal27, warmest welcome to GreenR Community. Sad to say, but once the order has been submitted, we can't make any further changes. But, if you insist you may reach out to my colleagues via Facebook Messenger by clicking the link below to cancel your online order. Do note that this is subject to approval. Thank you. 

2 Messages

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2 Points

@Carla_P thank you for your response 

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