Billing matters and service
My StarHub TV service was disrupted for 2 days and resumed on 2nd sept. StarHub was scheduled to change my modem and transfer my internet service to the modem. I had 2 internet service and requested to cancel one. however StarHub brought wrong device/order to my house and terminated my existing cable TV service on the same day itself. I waited for 2 days for StarHub to rectify this issue.Now my updated bill is at $582+ where I have been charged for termination of cable tv and reactivation. I have a proof of the wrong service order delivered with wrong personal details indicated. I acknowledged the order when service man came over to my place however the details of the service rendered and order on details (hard copy of document) was mailed to me. So upon acknowledging I am not aware of what is to be printed on the service order. I want an answer for this and wavier of my bill.