Eronec's profile

Honored Advisor

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203 Messages

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2 Points

Thu, Aug 29, 2013 7:00 PM

This so called real Bro..!

 

Hello..!!

I writing this in order to express my gratitude for the high quality customer service provided to me or a compliment to one of the Starhub team member as well in this community named KaiBoon.

When I facing some problem during applying BPL pack. He help me to check & make sure my application successful. The second one when I got no internet access for 60 hours after upgrading, he went extra mile to assist me and update right till the end of the unecessary internet breakdown. And latest one, he guiding me to setup my internet wireless network even he’s away. All of them, he keep update me, follower up and ensure my problem solve. He’s the one that Starhub needed badly to provide good customer service to us.

Good job my Bro’s KaiBoon..! Keep in touch in community..

Thanks & Regards,

Eric

 

Responses

Howard Toh

Administrator

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1.3K Messages

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19 Points

8 y ago

Hi Eric,

Thanks for your kind words!
Such compliments will make all of us more motivated to do even better to help our customers!

I'll let our Service Quality team and his bosses know about this as well Smiley Happy
KaiBoon

StarHub Prepaid

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9K Messages

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5 Points

8 y ago

Hey Eric

Thank you for the compliment.

I am just doing my best to ensure that my bros have a pleasant experience with StarHub Smiley Happy
Eronec

Honored Advisor

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203 Messages

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2 Points

8 y ago

Smiley Happy

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