U

12 Messages

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12 Points

Fri, Jun 18, 2021 6:45 AM

watching Netflix at 4K

hi,

currently am on the Homehub (tv+ and 1G broadband), with netflix included as part of the promotion when i signed up for homehub. how do i know if i am getting 4K content from the streaming service?

just in case its relevant, before i linked my netflix account to starhub, i signed up for the Standard package (i.e. up to HD). Netflix only provides 4K content if the premium package is taken up. 

thanks

Carla_P

Moderator

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5.5K Messages

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3.2K Points

4 m ago

Hi @user_211d41, our HomeHub+ plan comes with Netflix Standard Plan, if you want to watch 4K Netflix content you have to upgrade to Netflix Premium Plan for $4/month, which supports up to 4-screens, and Ultra HD.

 

(edited)

12 Messages

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12 Points

hi carla,

thanks for the reply.

do i make the upgrade tp Netflix Premium via the Netflix website or via Starhub app?

Carla_P

Moderator

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5.5K Messages

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3.2K Points

Please upgrade via My StarHub App. Thanks.

~ Carla

 

 

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