EL

2 Messages

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2 Points

Tue, Mar 23, 2021 6:32 AM

Unable to watch find channel 839

Hi, i recently change to TV+ box.

Have add on my add-on channel Cantonese Pack on top of my pass.

Understand i am able to watch 838 live and 839 VOD

However please advise how am i to go about catching up my missed shows via 839?

Thanks

Responses

Accepted Solution

1 Message

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1 Point

1 m ago

I solved the mystery.

Go to TV shows in your starhub tv plus app.

Choose Asian.

Scroll down and you will see Hub Cantonese VOD. Choose the titles to watch.

Aspirant

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1 Message

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1 Point

But it doesn’t have all the shows that 839 has! It only has the 3 Primetime drama series. All the repeat drama, news and variety programs are not in! People on Fibre tv have access to all that on 839 so tell me how is that an equivalent

Carla_P

Moderator

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4.6K Messages

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2.4K Points

3 m ago

Hi @Erik LEONG, warmest welcome to GreenR Community! We have this new feature on StarHub TV+ called Time-Shift TV where you can start over or rewind the shows you've missed on selected LIVE TV channels up to 24 hours later. You may refer here for the list of channels. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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2 Messages

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2 Points

@Carla_P 

Hi, noted thanks and time-shift is useful.

By the way, can you guide me also how to access my

Hub Cantonese VOD HD - Ch839

Though your time-shift is helpful but i can only return to 24hrs winthin.

Unlike previous which i can search in VOD within a week.

Thanks in advance

(edited)

Carla_P

Moderator

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4.6K Messages

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2.4K Points

Unfortunately, Hub Cantonese VOD HD - Ch 839 is not part of the selected channels for the Time Shift feature. Moreover, the Smart TV Value-Added Service (VAS) for recording will not be available for StarHub TV+ anymore.

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

3 Messages

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3 Points

You have not answered the question. The time shift feature doesn’t not apply to 839 but where is 839? 

Carla_P

Moderator

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4.6K Messages

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2.4K Points

Hi @user_57e415, Channel 839 is under the Cantonese Premier Pack which means you need to subscribe to the pack to access the said channel. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

3 Messages

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3 Points

I am subscribed to the Cantonese premier pack. I am told that 839 has now taken another form but this other form doesn’t have the same variety of shows as 839

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