U

1 Message

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1 Point

Wed, Jul 7, 2021 10:36 PM

Unable to watch episode 6 onwards for subscribed channel

I am on Asian entertainment pass for quite some time. Lately when I went in to watch the murder diary episode 6 onwards (the HK drama airing on demand in channel 860), it says I need to subscribe to the channel. But I am already a subscriber of the channel?! 

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

2 m ago

Hi @user_89567d, sorry for the inconvenience this has caused. Please contact our Customer Support via Facebook Messenger by clicking the link below as we need to refer to your account first to further assist you. Thanks. 

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