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2 Messages

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2 Points

Mon, Feb 1, 2021 9:00 AM

Unable to watch CNN on Starhub TV plus

I am able to watch channel 859 (https://www.starhubtvplus.com/linear-details/GLOBAL_288/favourite-channels) on Starhub TV+ using Mozilla and Chrome web browser on my desktop PC. But I am not able to watch channel 711 (https://www.starhubtvplus.com/linear-details/GLOBAL_622/favourite-channels) which is CNN using Mozilla and Chrome web browser as it would not load. Channel 711 would load then it would have the constant "spinning" icon.
My version of Chrome is: Version 88.0.4324.104 (Official Build) (64-bit)
Please advise. Thanks
Carla_P

Moderator

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5.8K Messages

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3.5K Points

10 m ago

Hi @eliztoh, sorry for the inconvenience caused. Have you tried to clear the cache and cookies of your browser to see if the issue persists? 

2 Messages

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2 Points

10 m ago

Hi Carla,

Yes, I've tried that but it doesnt work.

Carla_P

Moderator

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5.8K Messages

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3.5K Points

In this case, please get in touch with our Customer Support via Facebook Messenger by clicking the link below for further assistance. Thank you. 

~ Carla

 

 

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