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2 Messages

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2 Points

Sat, Mar 20, 2021 12:01 PM

Unable to view local channels on new TV Box

Hi Carla, I am unable to view local channel since this morning. The TV Box and the new Nokia has just been installed this Wed. We are able to view the local channels before. We tried the switch on and off method and it doesn't work. I see that many customers are also having this issue. What is Starhub doing to solve this issue?

Carla_P

Moderator

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5.5K Messages

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3.2K Points

7 m ago

Hi @Kusofai, I'm sorry to hear that you're unable to view local channels on your new set-top box. Please do a factory reset on your router to see if the issue persists. 

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