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Adelyeo

Honored Commentator

 • 

9 Messages

Wed, Apr 16, 2014 6:00 PM

TV Anywhere app on Android

A few days ago, the TV Anywhere app on my Android tablet started to play-up and I am unable to stream any videos from any Starhub channels via WiFi. I've been using this app on my Sony Xperia S to watch the channels but it suddenly stops working this week. Does anyone has similar experience?

Responses

zhenyong

Trusted Commentator

 • 

7 Messages

6 years ago

I am also facing this issue. The Starhub TV anywhere apps unable to load video using WIFI thru the MaxInfinity Ultimate connection but using 3G & 4G connection on iphone and ipad to load the video are ok. The Samsung Smart TV will show failed to retrieve data when loading the starhub tv anywhere apps.

 

I am able to watch the online tv when accessing http://www.starhubtvanywhere.com on my desktop web browser. Using 3G & 4G connection on iphone and ipad to load the video are also ok. Have already logged a case with Starhub technical support but the problem is still unable to resolve for the past few day.

KaiBoon

Hub Master

 • 

9K Messages

6 years ago

Hi all

If the issue still persists after 1 or 2 days, feel free to drop me a Private Message. Thanks.
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Home is where the ♥ is
Adelyeo

Honored Commentator

 • 

9 Messages

6 years ago

Hi kai boon,

 

I am still having problem with TV anywhere using wifi on my Maxinfinity elite. Pls advise what I shld do in order to grt it work again. 

 

Thanks,

Adelene

KaiBoon

Hub Master

 • 

9K Messages

6 years ago

@Adelyeo

Have you tried using other devices?
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Home is where the ♥ is

Valued Commentator

 • 

2 Messages

6 years ago

Hi I just started to installed the app on my samsung s5. However whenever I tried to log into my hub id, the app crash and rebooted. Anyone have similar experience?
KaiBoon

Hub Master

 • 

9K Messages

6 years ago

Have you tried to reinstall the app?
========================================
Home is where the ♥ is
KaiBoon

Hub Master

 • 

9K Messages

6 years ago

Sure. In future, you can approach me here if you need any assistance.
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Home is where the ♥ is
Adelyeo

Honored Commentator

 • 

9 Messages

6 years ago

The problem is gone. Not sure what Starhub did but I hv no problem accessing the app now. Thks

Valued Commentator

 • 

2 Messages

6 years ago

Same here... strange.....

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