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Sirrisap

Trusted Commentator

 • 

8 Messages

Tue, Jan 1, 2019 3:00 AM

still charged for Disney Movies on Demand !

dear Starhub,

just checking my contract and realise that I am still being charged for "Disney Movies on Demand Active $8.56" a month although this channel has been discontinued a while ago, Thought this was part of the on demand channel pack but this is obviously not the case. Can you please stop this and credit back the fees since cancellation is not possible on line.

thank you

Responses

Amy_Law

Alumni (Retired)

 • 

3.3K Messages

2 years ago

Hi Sirrisap

 

Thank you for your patience in this period of high volumes.

 

Please send us your registered name, service number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can check this for you. 

 

- Amy

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