Starhub new TV+ box unable to watch local channels (TV5, 8, Channel U, channel News Asia)
I see that many people here facing the same issues as me.
I have gotten the new Starhub TV+ box today. I am using Linksys EA7500 router and to the TV+ box. I can watch the subscribed channels, Disney+ and Netflix through the TV+ box. But unable to watch the local Mediacorp channels.
When I press "107" for Channel U, it says "Please subscribe to the relevant package to view this channel."
Do I need to subscribe to free-to-air channels?
Called 1633 hotline to troubleshoot (on/off all the different devices multiple times), but it is still not working. The staff advise me to bring the box to Starhub shops for a 1-to-1 exchange, it is a new box and it is faulty? For your information, I have 2 TV boxes (one more box for my parents' room), and both are not working, does it means both NEW boxes are faulty? I don't believe that Starhub TV+ boxes have such high faulty rates, right?