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Krystal Xu

Respected Contributor

 • 

16 Messages

Sat, Aug 25, 2018 3:00 AM

Demand channels not showing any drama/movies?

I select channel 500 and 819 and it's not showing any list of drama/movies. What should i do?

Responses

Krystal Xu

Respected Contributor

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16 Messages

2 years ago

including fox movies and HBO on demand channel.
Priya_R

Alumni (Retired)

 • 

1.3K Messages

2 years ago

Hi Krystal Xu

 

Does that persist even after restarting your set-top box?

Krystal Xu

Respected Contributor

 • 

16 Messages

2 years ago

do i reset it by switching off using the remote control or switch off the main switch for the set top box?
lonewolfsg

Respected Advocate

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192 Messages

2 years ago


@Krystal Xu wrote:
do i reset it by switching off using the remote control or switch off the main switch for the set top box?

Switching off using the remote control only put your Set top box in a 'Standby' mode.

 

To reset your set top box, you will need to switch off the main switch, wait for a while (some say 5mins, I usually just give it 30s) and switch it on again. 

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