Tracy1990's profile

Valued Commentator

 • 

2 Messages

Mon, Nov 11, 2019 4:00 PM

Data usage

  • Starhub app data usage not updating since 10/11

Responses

StarHub

Customer Service

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397 Messages

2 y ago

Hi Tracy1990
As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to http://m.me/starhub (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!
Rio

Valued Commentator

 • 

2 Messages

2 y ago

Still the same, even online login, no update also
StarHub

Customer Service

 • 

397 Messages

2 y ago

Hi Tracy1990,
Thanks for contacting us. Please uninstall and reinstall your app to ensure that you'll have the latest version. If you'd like to get the latest data usage update, you may login your Hub ID here https://login.starhubgee.com.sg/VCRLS/login.cgi. Hope this helps. 

Rio

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