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A subscriber since day 1 of your operation.
Fox channels are my only reason of renewing the 2 year contract last year October.
To my dismay, less then 5 months into it, Fox is terminated permanently by the 8th of March 2021.
I am very disappointed that being misled into signing on as I can recall that the sales customer service person assured me that there’s no issue with my concern even I checked specifically at the time of signing up.
Moreover, it is now either to re-contract a new tv plans with a more expensive price; or to stay on with the original plan without Fox, and with no compensations of any sort; or to being charged with a heavy penalty fee for discontinue the contract.
So I am very much made to fulfill a newly signed contract for another 20 months without Fox channels originally promised.
A very disappointed subscriber,
Tan Dan Nian