Charged for video on demand when i didnt purchasing any.
Hi i wish to point out that on my latest starhub tv bill there is a video on demand charge of $10 for something which i am positive that i did not purchase. Firstly, this is some malay/indonesia movie and i am a chinese user so it makes no sense that i would even purchase it. Next, i checked the purchased content library on the set-top box and it shows ZERO, I have not purchased anything whatsoever. Would you do a check on this frivolous charge and get back to me before i bring it up to your billing department. Thank you.