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Zhenwei's profile

Senior Commentator


4 Messages


1 Point

Sun, Feb 21, 2021 3:18 PM

Channel 525 (Netflix) Not loading

Hi, it's been random but for the past 2 days I'm experiencing a perpetual "Loading" screen for Netflix Channel 525. I have a valid subscription and it's viewable on my phone and other devices, just now working on my TV.

I have power circle my tv/setup box but it isn't working.





4K Messages


1.9K Points

2 m ago

Hi @Zhenwei, sorry for the inconvenience caused. Since rebooting didn't help, please send a message to our Customer Support via Facebook Messenger by clicking the link below so we could escalate your concern to the relevant team. 

~ Carla



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