Y

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Mon, Mar 15, 2021 5:39 PM

Can't use Dual Sound on new remote

Got the new starhub remote to access Disney plus and what not. Its white and has a netflix and google (?) button. i am on channel U which is a dual sound channel and i cant change the audio because the new remote doesn't havent the button to change it. now everything's stuck in chinese audio rather than korean. what do i do? why remove the audio buttom from the new remote if live TV still has dual audio?

Carla_P

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7 m ago

Hi @yen7899, warmest welcome to GreenR Community! Please follow the steps below to change the audio.

Step 1: Press OK and select the “Audio & Subtitles” option.

Step 2: Select the available Audio track and/or Subtitle track.

Please note that multi-language audio and subtitles are available for selected programmes only.

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